Tatyana Mamut: The Human Element in an AI-Driven World

About Tatyana Mamut: Tatyana Mamut is a transformative leader in Silicon Valley who drives innovation by understanding customers deeply and leading through empathy. She is a serial entre/intrapreneur, building successful products at Amazon, Salesforce, Nextdoor and IDEO. She is currently SVP of New Products at Pendo leading the creation of the Adopt family of products. 

Previously she was CPO at Nextdoor, creating a product-led growth strategy which drove a 60% increase in engagement while driving down abusive and toxic content on the platform. She also led the Local Business revenue line and consolidated the advertising platform.  At Amazon Web Services, Tatyana was General Manager & Director of Product, where she built a revolutionary new software product and scaled the team from 2 to 150 engineers, product managers, and designers. At Salesforce, she was Vice President of Product Experience for the IoT (Internet of Things) Cloud, where she led the vision and development for the democratization of IoT technology.

Tatyana was also an executive at IDEO, where she built and led the Organization Design practice globally.

She started her career in global advertising, working at Leo Burnett in Chicago, London, and Moscow. She has won several design & advertising awards for her work at IDEO & Leo Burnett, and holds multiple patents for her inventions at Salesforce & Amazon.

Tatyana has a PhD in cultural anthropology from UC Berkeley and a BA in economics from Amherst College. She is a refugee from eastern Ukraine and comes from three generations of Soviet professional women. She lives with her spouse and two daughters in San Francisco. 

In this episode, Gary and Tatyana Mamut discuss:

• From tools to thinkers
• The human advantage
• Ethics as a foundation
• The changing shape of work

Key Takeaways:

• The evolution of AI is expanding beyond information retrieval into creation and autonomous decision-making. Large language models and agentic systems mark a shift from narrow tools to generative, action-capable technologies.
• Human qualities remain essential as AI transforms how we interact with machines. Empathy, trust, and relational intelligence are increasingly valuable in a world where AI can simulate—but not embody—human connection.
• Ethical use of AI requires boundaries that protect privacy, time, and dignity. Respecting consent and applying the “golden rule” are necessary to maintain trust in AI-integrated environments.
• Work is being reshaped by AI, demanding both adaptation and deeper human contribution. As AI handles repetitive tasks, people must focus on uniquely human strengths and embrace lifelong learning to remain relevant.

“Every leap in our evolutionary timeline has been a leap where we have integrated deeply with a new technology that we have invented.” — Tatyana Mamut

Connect with Tatyana Mamut:

Website: https://www.tmamut.com/ 

LinkedIn: https://www.linkedin.com/in/tmamut/ 

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